Contact Us
Contact Us – Cour Varnier™
Thank you for visiting Cour Varnier™. Our customer support team is here to help with any questions about orders, delivery, returns, refunds, products, sizing, payments, or general enquiries.
Customer Support
For all customer enquiries, please contact us by email:
support@courvarnier.com
Our team will do its best to respond as quickly as possible.
When contacting us, please include as much information as possible so we can assist you efficiently.
Order Enquiries
If your enquiry is about an existing order, please include:
Your full name
Your order number
The email address used at checkout
A clear description of your request
This helps us locate your order and provide the correct support.
Shipping and Tracking
If you need help with shipping or tracking, please contact us at:
support@courvarnier.com
Please include your order number so our team can check the status of your shipment.
Tracking information may take several days to update after dispatch, depending on the courier and destination country.
Returns and Refunds
For returns, refunds, exchanges, damaged items, faulty products, or incorrect orders, please contact us at:
support@courvarnier.com
Please include your order number and, where relevant, photos of the product or issue.
For more details, please refer to our Return and Refund Policy.
Product and Sizing Questions
If you have questions about a product, size, colour, fit, availability, or product details, our support team will be happy to assist you.
Please contact us before placing your order if you are unsure about sizing or product information.
Business and General Enquiries
For general enquiries, partnership requests, or business-related questions, please contact:
support@courvarnier.com
Response Times
We aim to respond to customer support enquiries within 24–48 business hours.
Response times may be longer during weekends, public holidays, product launches, promotional periods, or times of high demand.
Please avoid sending multiple emails for the same request, as this may delay our response.
Customer Support Language
Our customer support team can assist customers in English.
Please make sure your message includes clear details so we can provide the most accurate support possible.
Important Notice
Cour Varnier™ will never ask you to share sensitive payment information, full card numbers, passwords, or login details by email.
If you receive a suspicious message claiming to be from us, please contact us directly at:
support@courvarnier.com
Our Commitment
At Cour Varnier™, customer satisfaction is important to us. We are committed to providing clear communication, reliable support, and a smooth shopping experience from order to delivery.
